According to the Department of Law and Public Safety of the State of New Jersey, each year millions of phone calls regarding roadside emergencies and life-threatening accidents pour into New Jersey’s emergency call centers.
Dial #77 to report aggressive drivers. This number is operated by the New Jersey State Police and should be used to report aggressive or erratic driving that poses a risk to other motorists on the roadway. While these calls are important, 9-1-1 calls are prioritized over #77 calls as required by law. In #77 call response, police services are made aware of the report and respond according to availability and proximity to the incident, as well as, seriousness of the report. This system should not be used to report 9-1-1 emergencies.
9-1-1 should be used to report life-threatening emergencies, such as motor vehicle accidents, disabled motor vehicles, all suspected criminal activity, and other general emergencies requiring immediate police or medical service response. 9-1-1 calls are priority calls and services are dispatched immediately.
Callers are reminded that when using either system, current wireless phone technology does not automatically provide call-takers with the information they need to provide appropriate response to the emergency. That’s why it is important for all wireless users to remember to provide call-takers with the exact location of the incident (roadway, direction, milepost), type of emergency, description of those involved(vehicle registration, make, color), and a callback phone number.
NJ Public Information https://www.state.nj.us/njsp/info/wireless_911.html